Shipping & Returns

Thinksugg will ship internationally under the following conditions:

We will accept returns for refund if notified within 7 days of receipt of the product. We will accept a return for exchange within 30 days of receipt of the product. You must notify us in advance of your return and receive a return authorization number. We must receive the product back within 10 days of notification of intent to return. It must arrive at the store undamaged in saleable condition. Damaged and defective products will be replaced immediately if in stock. Special orders are non- cancelable and not-returnable. Return of stock items for reasons other than damage, quality or defect, may be subject to 15% restocking fee. The customer is responsible for all shipping charges. This means no tags removed or damage to special packaging such as collectible boxes. Refunds will be credited back to the card used to purchase the item.if we make any inconvenience to you, please understand !

We will exchange the footwear for incorrect sizing less any freight costs. If returning the footwear we recommend insured airmail, this will take 5-12 business days as opposed to surface mail which can take a lot longer. You must e-mail us prior to returning or exchanging any items and inform us of the reason. We will then give you the contact point for the return.

We take pride in prompt shipping and most orders are shipped in 12 hours after receving our customer order! You should contact us immediately via email ugggoodprice@hotmail.com should you wish to cancel any order for the Products placed through the Website. Once we ship the item you may return it under the conditions stated above, Requests for cancellation will be considered by thinksugg Boots and may cancel the order at their discretion. thinksugg Boots reserves the right to charge a 10% cancellation fee to cover administrative costs for any orders cancelled prior to the shipment of your order.

Tracking the status of your order is easy to do online. Simply login to the My Account page and click on the order number of the order you wish to track. This will take you to the website of the shipping address,Enter in the tracking number of your order, and your tracking information will be displayed.Any question,please contact us here.